Swimming supports whole-child development—physically, intellectually, emotionally, and socially. Early swimmers often show better balance, coordination, confidence, and even problem-solving skills.
Swimming is a life-saving skill and an amazing way to build confidence. At Neptune Swim Academy, we believe swimming teaches children not just water safety, but also perseverance, resilience, and the joy of discovering what they can achieve in and out of the water
This is common, especially at the beginning. Our teachers are trained to gently encourage swimmers through this stage. Usually, the phase passes quickly once the child builds trust and confidence.
At least once per week. Twice or thrice a week accelerates progress and builds confidence faster.
We do our best to keep teacher consistency. However, in case of absence, another STA-trained teacher will step in, fully briefed to ensure continuity.
No. We believe in teaching real swimming skills, not relying on floatation aids. This helps children build mobility, buoyancy, and confidence independently. We do however use training floatation equipment such as noodles, swim belts, kickboards and pull buoys depending on the level and ability.
Yes. For children under 12, a parent or caregiver must remain at the pool for the entire lesson. For Starfish and some Stanley swimmers, parents may also join in the pool if needed.
Please keep your child at home if they are unwell (fever, flu, diarrhea, skin infection, etc.) and let us know. This ensures the health and safety of other swimmers. We’ll help you reschedule if possible.
All children who are not fully potty-trained must wear double swim diapers (a disposable + a snug reusable). This is required for Starfish and some Stanley swimmers.
Yes. We require at least two weeks’ notice before the new term starts if you’d like to withdraw. Mid-term cancellations are handled on a case-by-case basis.
Children are placed based on age and ability. During their first lesson, our coaches will assess and confirm the best class level to ensure safety and proper progression.
Lessons are typically 30-45 minutes for Stanley, Starfish and Grade Series depending on the level. Advanced squads 60-75 minutes and adult training 60 minutes.
We offer a trial lesson for KES 1,500 (redeemable towards your first term’s tuition when you sign up). Please note: trial lessons are not available for Starfish classes. From the trial lesson, our trained coaches carefully evaluate skills during each lesson to ensure your child is in the right level. If your child already has swimming experience, it’s not unusual for them to move up quickly.
Every swimmer progresses at their own pace, depending on confidence, consistency, and experience. Attending lessons regularly is the key to faster progress. At Neptune, we don’t wait for a new term to promote swimmers—once your child has mastered the key skills at their level, they can move up right away.
Please plan to arrive a few minutes early so your swimmer has time to settle in before class begins. Bring all required swim gear: swimwear, towel, swim cap, and goggles (if needed). For younger children, parents should ensure they’ve had a bathroom break before lessons begin. If your child isn’t fully potty trained, they must wear a reusable swim diaper under their swimwear. Most importantly, come ready with a smile and a positive attitude — swimming is about learning, confidence, and fun!
We recommend one to two lessons per week for consistent progress. Our structured curriculum is designed to help swimmers advance steadily while keeping lessons fun and engaging.
Yes. We understand life happens! Please notify us in advance if your child cannot attend. We offer 2 make-up lessons for once a week; 4 make up lessons for twice a week and 6 make up lessons for depending on availability.
If you arrive late, we’ll do our best to include your swimmer without disrupting the class. For consistency and safety, we encourage arriving at least 10 minutes early so children are ready and relaxed before entering the pool.
Yes. Private lessons are available for swimmers who need extra support or prefer individual coaching. Please contact us for availability and pricing.
Yes! Unlike many programs, Neptune Swim Academy also teaches adults—from complete beginners to advanced swimmers who want to improve technique or swim for fitness.
Yes. We believe swimming should be for everyone. We work with parents to understand each child’s unique needs and can provide adaptive swim lessons where needed.
At Neptune Swim Academy, your child’s safety and progress come first. All our teachers are STA (Swimming Teachers’ Association) trained and certified, following the international STA curriculum. This ensures every lesson is professional, structured, and aligned with global best practices in swimming and water safety
The ratios for each of our classes is based around safely delivering our lesson content. As a general rule you can expect the following ratio per instructor: please note this may vary dependent on the size of the pool (but will never exceed these numbers): Baby classes(Starfish): 1 coach to 6 pairs of child and one parent Non-swimmers: Taught at a 1:1 ratio to ensure safety and confidence. Beginners: Learn with a 1:2 ratio, allowing close guidance as they master basic swimming foundations. Improver swimmers: Benefit from a 1:3 ratio, encouraging skill progression while maintaining personal attention. Advanced classes use a flexible ratio of 1:4 to 1:6, depending on the pool size and level of swimmers, to ensure both safety and optimal performance. Private lessons: 1 swimmer School groups: up to 10 swimmers (depending on programme school books) Please note this may vary dependent on the size of the pool (but will never exceed these numbers):
Yes, our outdoor pool is heated to a comfortable 30°C year-round.
Our pool is professionally maintained and chlorinated by Sanloaw Pool Company to meet strict hygiene and safety standards.
Our pool is 12m x 6m with a depth ranging from 1.3m to 1.9m, making it ideal for both beginners and advanced swimmers.
Yes! Our heated pool ensures lessons continue comfortably, and we have backup systems for safety and lighting.
We are based in Karen, Nairobi at our semi-outdoor heated pool. Our hours vary by program, so please check our Schedule & Fees page or contact us directly for the most up-to-date class times.
Lesson rates depend on the program (Starfish, Stanley, Grade Series, Advanced, or Adult). Fees are billed per term, and details are shared at registration. Please reach out to our team for current rates.
We operate on a term-based system. Fees are payable at the start of each term, and parents are encouraged to settle tuition before lessons begin to secure their child’s slot.
You can register by contacting our office via phone, WhatsApp, or email. We’ll guide you through choosing the right class level for your child (or yourself if you’re an adult swimmer).
Anytime! Neptune Swim Academy runs throughout the year. Click Enroll Now to begin your journey with us.
Our admin office is open Monday–Friday, 9:00 am – 5:00 pm.
Please see our price list for full details.
Yes, we provide discounts for families with more than one child enrolled.
Yes—we run termly please check the dates of each term here.
One makeup class per month is allowed, provided notice is given in advance if your child cannot attend.
We require one month’s written notice if you need to cancel your enrollment.
We are working on the Parent Portal and App and soon you can access the Parent Portal directly through our website to register, manage schedules, or track your swimmer’s progress.
If you’re passionate about teaching and water safety, visit our Careers page or contact us directly. We provide training and certification to ensure high-quality teaching.
Yes. We occasionally run family swim sessions,baptisms, holiday camps, and fun swim days. Stay tuned to our events calendar for updates.
We love when our families share the Neptune Swim Academy experience! Simply let us know who you’re referring, and when they register, you’ll both receive a little thank-you from us.
We start lessons as early as 6 months in our Starfish parent-and-child program. For older children and adults—it’s never too late to learn!
Consistency is key. Taking long breaks often leads to skill regression, which means children need to re-learn before progressing. Swimming all year keeps skills sharp and confidence high.
Yes! Our adult classes are designed for all levels—from non-swimmers to advanced. Whether your goal is learning to swim, improving technique, or building fitness, we’ll help you get there with confidence.
Swimming is a vital life skill. It teaches water safety, builds confidence, and encourages resilience. At Neptune Swim Academy, we believe every swimmer can discover their full potential in the water.
Our primary focus is structured swim lessons. However, from time to time, we organize family swim days and special events. Keep an eye on our updates!
